We will always:-
- Provide you with a statement of costs, there will be no hidden extras. We do not charge separately for letters, telephone calls etc, we operate on a fixed fee basis.
- Allocate you a dedicated solicitor in relation to your transaction. Each solicitor has an assistant who will always be happy to help.
- Ensure you always speak to a member of the team. If the person dealing with your transaction is unavailable your call will be returned promptly.
- Provide you with a fully comprehensive and “jargon-free” legal report.
- Keep you informed at every stage of the process and provide the best legal and practical advice.
- Understand that a relatively straightforward transaction can often get complicated and that this can become frustrating and stressful for you as it is often due to circumstances beyond your control.
- Provide a friendly personal service.
- Provide you with the best possible service at all times whatever your transaction.
- Discuss any additional disbursements if they become necessary prior to incurring the costs.
- Work as efficiently as possible – remember the length of time a transaction takes can vary depending on a number of factors, the most important being the length of the chain.